Local News SNAP assistance calls overwhelm city phone system, Baltimore comptroller says High call volume causes outages in city’s phone systemShare this: Click to share on Facebook (Opens in new window) Facebook Click to share on X (Opens in new window) X By Chevall PrycePUBLISHED: November 5, 2025 at 4:41 PM EST | UPDATED: November 5, 2025 at 6:52 PM ESTA surge in calls from residents seeking SNAP and food assistance caused intermittent outages and long wait times on Baltimore’s 311 phone system Wednesday, prompting the city to redeploy staff and urge callers to be patient. Subscribe to continue reading this article. Already subscribed? To log in, click here. Share this: Click to share on Facebook (Opens in new window) Facebook Click to share on X (Opens in new window) X RevContent Feed
